The response from the Target Corporation on the racist e-mail chain

Wednesday, August 22, 2007

In regard to the racist e-mail from Target Corporation and their woes this year (see post), I got this response from the Target Corporation - and really - should I have expected anything different?

Dear Target Guest,

The e-mail in question is in clear violation of our mission statement and contradictory to what Target stands for. Target is taking prompt and appropriate actions, including using our forensic lab, to bring swift resolution to this matter.

We appreciate the time you’ve taken to share your thoughts and feelings about this issue. I’ll be sure to make your comments available to our executives.

We always welcome your feedback, so if there’s ever any question you have about our products or service, please call our Target Guest Relations team at 800-440-0680. We also invite you to share your comments whenever you visit a Target store or on the Internet at We look forward to serving you again soon and thank you for shopping at Target.


Target Guest Relations


So I wonder what will happen when I go to a Target store and “share” what I think to a manager there?